On-Call
Reviewed by Devopsify Platform Team, · Checked by Devopsify Infrastructure & Reliability group,
The rotation that owns production responses outside working hours: acknowledge, mitigate, escalate, and hand over with a written record.
Sustainable on-call means paged only for user-facing symptoms, with runbooks for the known failures. Alert fatigue is a system bug: every noisy page should end in a silenced alert or a fixed threshold. See incident response shape.