FDE Foundations · Module 12: Business Impact & Handover

Handover and Acceptance

Handover is a deliverable with a checklist: repository, environments, runbooks, credentials, metrics baseline, and the acceptance record that formally ends the engagement.

10 min reading

Objectives

  • Assemble the complete handover package
  • Run the acceptance checklist against the brief
  • Define what happens after: warranty, support, and phase two

The package

ItemContents
CodeRepositories, main branches, tags for the release
EnvironmentsAccess, configuration docs, deployment pipeline
OperationsRunbook, dashboards, alert routes, on-call notes
DataModel docs, retention decisions, quarantine handling
BusinessBrief, change log, metrics baseline, ROI model
ContactsEscalation path, your support window, phase-two backlog

Missing items in this table are the debts that surface in month two; fill every row before the acceptance meeting.

Acceptance against the brief

Walk the brief's acceptance criteria one by one with the evidence: metric, demo, or test. The change log explains every delta between original brief and delivered state. Sign-off is explicit: names, date, and the list of accepted deviations.

What happens after

State the support window (warranty period for defects), the channel for questions, and the phase-two backlog ownership. Ending cleanly is what earns the next engagement; ambiguity about "who fixes this now" is how endings turn sour.

The handover package is also your portfolio: it is the evidence of delivery you will point to in the next interview or the next customer.

Quick check

An optional 2-3 question self-check. Answers never leave your device, are not stored, and never count toward any assessment.

Exercise

Assemble the handover package for a fictional completed engagement: every table row with its real contents, three acceptance criteria with evidence, and the after-plan with dates.

Pass criteria

All six rows populated concretely, each criterion has evidence tied to the brief, and the after-plan states warranty window, channel, and backlog owner with dates.

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