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FDE Foundations

A 48-lesson, practice-driven course covering the FDE role from discovery to handover. Includes 24 practice tasks and 6 training case studies.

Entry - for engineers transitioning into FDE roles · 12 modules · 48 lessons · ~8 h reading

M01

The FDE Role

Map what an FDE owns across a delivery lifecycle and where it differs from adjacent roles.

  • Role boundaries
  • Delivery ownership
  • Stakeholders
  • Lifecycle
  1. 1.What Forward Deployed Engineers Do9 min
  2. 2.FDE vs Adjacent Roles8 min
  3. 3.The Delivery Lifecycle10 min
  4. 4.Stakeholders and Communication9 min

M02

Customer Discovery

Run a discovery conversation that produces a measurable problem statement.

  • Interviewing
  • Ambiguity
  • Current process
  • Success measures
  1. 1.Running a Discovery Interview11 min
  2. 2.Working with Ambiguity9 min
  3. 3.Mapping the Current Process10 min
  4. 4.Defining Success Measures10 min

M03

Problem Framing & Scope

Write a one-page brief with in/out-of-scope and testable acceptance criteria.

  • Requirements
  • Priorities
  • Acceptance criteria
  • Scope change
  1. 1.Writing the One-Page Brief10 min
  2. 2.Requirements and Acceptance Criteria9 min
  3. 3.Prioritization and Trade-offs9 min
  4. 4.Handling Scope Change8 min

M04

Software Craft

Build a small service with correct failure behavior and tests.

  • APIs
  • Data models
  • Testing
  • Errors & idempotency
  1. 1.Designing Small APIs11 min
  2. 2.Data Models for Integrations11 min
  3. 3.Testing in Customer Environments10 min
  4. 4.Errors, Idempotency, and Retries12 min

M05

Data & Integration

Ship a data validation pipeline with an honest error report.

  • ETL
  • Data quality
  • Webhooks
  • Batch vs events
  1. 1.ETL Pipelines in the Field11 min
  2. 2.Data Quality Checks10 min
  3. 3.Webhooks and Event Ingestion11 min
  4. 4.Batch vs Events: Choosing9 min

M06

AI Decisions

Choose and justify the right solution approach with a comparison table.

  • Rules vs ML vs LLM
  • Baselines
  • Model limits
  • Cost
  1. 1.Rules, ML, or LLM?12 min
  2. 2.Baselines Before Models10 min
  3. 3.Model Limits and Failure Modes11 min
  4. 4.Cost and Latency Budgets10 min

M07

RAG & Retrieval

Build a measured retrieval pipeline with a published scorecard.

  • Chunking
  • Metadata
  • Hybrid search
  • Evaluation
  1. 1.Chunking and Metadata11 min
  2. 2.Hybrid Search That Works10 min
  3. 3.RAG Evaluation Scorecards11 min
  4. 4.Permission-Aware Retrieval10 min

M08

Agents & Tools

Design a tool-using workflow with human approval and bounded loops.

  • Tool contracts
  • Permissions
  • Approval
  • Limits
  1. 1.Tool Contracts for Agents11 min
  2. 2.Permissions and Approval Flows10 min
  3. 3.Loop Limits and Guardrails10 min
  4. 4.Evaluating Agent Workflows11 min

M09

Production

Prepare a deployment and rollback plan for a customer environment.

  • Containers
  • CI/CD
  • Secrets
  • Rollout & rollback
  1. 1.Containers and Environment Parity11 min
  2. 2.CI/CD for Customer Deliveries11 min
  3. 3.Secrets and Configuration10 min
  4. 4.Rollout and Rollback Plans11 min

M10

Reliability

Write a runbook and wire symptom-based alerting.

  • SLOs
  • Logs/metrics/traces
  • Incidents
  • Capacity & cost
  1. 1.SLOs That Mean Something11 min
  2. 2.Logs, Metrics, Traces10 min
  3. 3.Incident Response in the Field11 min
  4. 4.Capacity and Cost Operations9 min

M11

Security & Data

Produce a threat model with concrete mitigations.

  • Authz
  • Tenant isolation
  • Untrusted input
  • Retention
  1. 1.Authorization Basics11 min
  2. 2.Tenant Isolation10 min
  3. 3.Untrusted Input and Prompt Injection11 min
  4. 4.Data Retention and Privacy10 min

M12

Business Impact & Handover

Deliver a technical/business summary and a complete handover package.

  • Demos
  • ROI assumptions
  • Training
  • Documentation
  1. 1.Demos That Decide10 min
  2. 2.ROI Assumptions on the Table10 min
  3. 3.Training the Customer Team9 min
  4. 4.Handover and Acceptance10 min

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